When children feel that they are listened to and that their feelings are valued, they are able to develop a stronger relationship with social workers, foster carers and educators.
In turn, listening to children’s feelings and needs helps professionals to give effective support and make better decisions about their care.
Because children may not always find it easy to talk about worries or difficult feelings, it is just as important to observe how children behave and what remains unsaid, as well as what they do say.
This course covers non-verbal communication in addition to verbal communication and offers advice on listening to children and young people, along with important confidentiality and recording procedures.
Access this course as part of the following online course package(s):